Privacy Policy BS77 – Personal Data Protection for Our Platform Members

1 Introduction and Scope of This Privacy Policy

This Privacy Policy ("Policy") is issued by BS77 and applies to all users who access or use the bs77 platform at bs77.vin, including via web browser or mobile app.

We understand that your trust depends on how we handle the information you share with us. That is why we are committed to being fully transparent – no confusing language, no hidden terms. If anything in this document is unclear, our support team is ready to explain.

By using the BS77 platform, you agree to the terms set out in this Privacy Policy. This Policy should be read together with bs77 Terms and Conditions.

2 Personal Information We Collect

BS77 collects personal information from you through several methods when you use our platform. This information is divided into two main categories:

Information you provide directly:

• Full name as shown on your official identification document
• Date of birth for age verification
• Active email address and mobile number
• Current residential address
• Identity document (MyKad or passport) for the KYC process
• Bank account details for deposit and withdrawal purposes
• The content of your communications with our customer support team

Information collected automatically:

3 How We Use Your Information

Every piece of information we collect is used for legitimate and specific purposes. bs77 does not use your data for purposes beyond those stated here without additional consent:

• Account management: Creating, verifying, and securely maintaining your account.
• Transaction processing: Processing deposits, withdrawals, and wagering accurately and efficiently.
• Identity verification (KYC): Ensuring that only eligible and verified individuals use the platform to meet compliance requirements.
• Fraud prevention: Detecting and investigating suspicious activity to protect all members.
• Customer support: Responding to enquiries, resolving complaints, and providing technical support.
• Product improvement: Analysing usage patterns to improve the platform's interface and functionality.
• Service communications: Sending important notifications related to your account, security, and platform updates.
• Marketing (with consent): Sending information about promotions and new offers if you have given your consent.

4 Data Sharing and Disclosure to Third Parties

BS77 does not sell, rent, or trade your personal data. However, in certain limited situations, we may share your information with specific third parties:

• Payment service providers: To securely process deposits and withdrawals, necessary financial data is shared with licensed and accredited payment processors.
• Identity verification service providers: Trusted third-party KYC providers assist us in verifying the identities of new members.
• Regulatory authority: If required by law or a valid court order, we will disclose the necessary information to the relevant authorities.
• Technical infrastructure providers: The cloud hosting and storage services we use have limited access to data for technical operational purposes only.
• Game providers: Game session data required for gameplay functionality may be shared with the relevant game providers.

All third parties that receive your data from bs77 are bound by confidentiality agreements and are required to protect your data to the same or stricter standards than those we apply.

5 Data Security Measures We Practice

BS77 invests seriously in security infrastructure to ensure your personal data is always protected. Key measures we implement include:

• 256-bit SSL Encryption for all communication between your device and our servers.
• Password storage using one-way hashing – meaning even our staff cannot view your password.
• Role-based access control – only personnel who require the data to perform their duties are granted access.
• Continuous threat monitoring – automated systems monitor suspicious activity 24 hours a day.
• Regular security audits by independent parties to identify and address vulnerabilities.
• Data backup regularly to prevent data loss due to system failure.

While we take all reasonable precautions, no security system is entirely perfect. We encourage you to also take steps to protect your account by using a strong password and enabling two-factor authentication (2FA), available in your account settings.

6 Use of Cookies and Tracking Technologies

BS77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our site.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled.
• Performance Cookies: Helping us understand how the platform is used so we can improve it. Data is collected in aggregate and without personal identification.
• Functional Cookies: Saving your preferences such as language, display settings, and login details (if you select "Remember me").
• Marketing Cookies: Used to display relevant ads or promotions. Only active if you have given your consent.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

7 Your Rights Over Your Personal Data

As a bs77 member, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights:

To exercise any of the above rights, contact our customer support team via in-platform live chat. We will respond to your request within a reasonable timeframe.

8 Data Retention Period

BS77 does not retain your personal data longer than necessary. Retention periods depend on the type of data and the purpose for which it is used:

• Active account data: Retained for as long as your account remains active and for the period required after account closure to meet legal obligations.
• Financial transaction records: Retained for the minimum period required by applicable financial and compliance regulations.
• Support communication logs: Retained for as long as necessary for complaint resolution and service improvement purposes.
• Cookie data: Depending on the cookie type – session cookies are deleted when you close your browser, while persistent cookies have a set expiry date.

9 Child Protection

The bs77 platform is exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from anyone under the age of 18.

Our registration process includes age verification as a first step to prevent access by ineligible individuals. If we discover that information from anyone under 18 has been collected unintentionally, we will take immediate steps to delete that information and close the account in question.

If you are a parent or guardian and believe your child who is underage has registered on our platform, please contact our customer support immediately.

10 Amendments to This Privacy Policy

BS77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology used, or applicable legal requirements.

When we make material changes, we will:

• Updating the "Last updated" date at the top of this document.
• Notifying members via email or in-platform notice at least seven days before changes take effect.
• For significant changes, we may request re-acknowledgement via a pop-up at your next login.

We encourage you to review this Privacy Policy periodically so you are always up to date on how we protect your information.

11 How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, our team is ready to assist.

You can reach us via:

• Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the platform — the fastest way to get a response.
• Email: [email protected] – for written enquiries requiring documentation or reference.
• FAQ Page: bs77 FAQ may already have the answer to your query.

We are committed to responding to all privacy-related requests within a reasonable timeframe and providing clear, complete explanations for every enquiry.